The City encourages everyone to take advantage of the Transit System, but recommends checking the Service Alerts page before leaving to make sure there is not a service outage or route change that may affect your travel plans. The Service Alerts page is accessible from the left menu. Checking the Asheville Transit’s Holiday Schedule can be helpful, too.
Asheville Transit provides bus service throughout the City of Asheville and other local areas with 24 bus routes running from 6 a.m.-11:30 p.m., Monday through Saturday. Routes originate from the Transit Center, located at 49 Coxe Avenue in downtown Asheville (next to the U.S. Post Office). The center is conveniently located and provides clean restrooms, indoor and outdoor seating and an on-duty information assistant. The assistant can provide you with the latest maps and schedules; help you with monthly or annual pass purchases; and answer questions that you may have about riding the bus in Asheville.
City Council adopted the Transit Master Plan in 2009. As a result, the following changes were funded:
Asheville Transit contracts with Mountain Mobility to provide paratransit service along its routes. Contact Mountain Mobility directly to determine eligibility.
Transit is an inexpensive way to get around Asheville and the surrounding area. Public transportation also helps cut down on global pollutants. Bus riders can pay their fare with cash, tickets or pre-paid passes. Please remember, all cash fares must be exact change. Vehicle operators cannot make change. All fare boxes can accept $1 bills.
As of July 1, 2010:
|Ticket Booklet (11 Rides)||$9.00|
|Ticket Booklet (11 Rides)||$4.50|
Discount Fares are available to:
While waiting to board the bus, please stand at a designated & signed bus stop. Asheville Transit's first priority is the safety of its passengers and cannot guarantee that riders at any location will be picked up.
When you get within a block of your destination (or your destination is the next stop), ring the chime to signal the driver that you wish to exit. Please stay seated until the bus comes to a complete stop, then exit through the rear doors, if possible, to help speed the loading and unloading of your fellow passengers. Ring the chime by pressing the yellow strip located between or just below the windows.
Smoking, eating, and drinking are strictly prohibited on all transit buses. Please extinguish cigarettes and dispose of, or store away, all food and beverages before boarding the bus.
Lost items which are recovered can be picked up at the Asheville Transit offices located at 360 West Haywood St., Monday through Friday, 8 a.m.-5 p.m. Inquiries about lost items may be made by calling (828) 253-5691. Lost items will be kept for thirty days and proper identification should be presented to claim them. Asheville Transit is not responsible for lost or stolen items.
During times of adverse weather, please tune to your local radio and television stations regarding scheduling and operations, call Asheville Transit at (828) 253-5691, 5 a.m.-5 p.m., or visit our Service and Weather Alerts page.
For all inquiries, please call (828) 253-5691. When relaying a concern or complaint, please note the bus number, time of day, and location of incident, if possible. The more information provided, the more likely Asheville Transit can come to a swift and fair resolution to any problem. Written correspondence may be sent to firstname.lastname@example.org or Asheville Transit System, 360 West Haywood St., Asheville, NC 28801.
Asheville Transit’s policy is to support and promote the use of bicycles. Bicycles shall have access to all transit vehicles whenever feasible in order to support more sustainable transportation options. Asheville Transit allows bicycles to travel on buses at no extra charge, and provides the greatest flexibility possible within the constraints of capacity and safety.
For more information contact Barb Mee at email@example.com.
All Asheville Transit buses offer wheelchair lifts and other features to accommodate riders with disabilities.
By ADA standards, wheelchairs must be secured on buses. There are two wheelchair securement locations per bus, each equipped with devices which hold the wheelchairs safely in place. Operators provide securement assistance as needed. Lap/shoulder belts are recommended for safety purposes.
Boarding the Bus with a Mobility Device
Tips for Using the Lifts
Only service animals which have been trained to assist an individual in living independently are permitted on board. Smaller domesticated animals (cats & dogs) which can be carried on in pet carrying cages and held in your lap are also allowed.
The Environmental Management System is a set of processes and practices that enable an organization to reduce its environmental impacts and increase its operating efficiency. The EMS is based on ISO 14001 Standards which provides a structured process for the achievement of continued improvements. These standards will allow us to document the transit operation processes, track and improve them, resulting in better performance and potential savings.
The pilot project, funded by the Federal Transit Administration, includes 7 transit agencies; among them are Boston, Maryland, Miami Dade and Orlando. Virginia Tech is responsible for providing technical assistance and training needed to develop and implement the EMS. The pilot project will be developed during two years.
According to the results from the previous EMS project, the benefits expected from the implementation may include:
This project will provide the knowledge and tools needed to face our continued growth, bringing our transit system and our city to the 21st century.
To learn more about advertising opportunities with Asheville Transit, call 828-232-4537.
Go to Transportation Fees & Charges to view the advertising rate sheet.
Asheville Transit provides Paratransit service along its routes and the service is provided by Mountain Mobility of Buncombe County. Please contact Mountain Mobility directly to determine eligibility, 828-258-0186.
The City of Asheville's Passport program allows employees and students to travel with ease, while allowing employers and schools the opportunity to provide an affordable alternative to driving and providing parking. Employees and students merely flash their ID when boarding the bus, and the employer/school pays one monthly bill for trips. Those trips are billed to the employer or school at a heavily discounted rate from regular fares.Employees and students no longer have to worry about fishing out passes or change for the bus, and employers pay only for transportation actually used.
For more information contact: Office: (828) 232-4522
The Asheville Transit System’s Disadvantaged Business Enterprise Policy is a federally mandated program to give assistance to businesses owned and operated by certain minorities.
The Asheville Transit System has established a Disadvantaged Business Enterprise (DBE) program in accordance with regulations of the U.S. Department of Transportation (USDOT), 49 CFR Part 26. The DBE program has received federal financial assistance from USDOT, and as a condition of receiving this assistance, the City of Asheville has signed an assurance that it will comply with 49 CFR Part 26.
It is the policy of the Asheville Transit System to ensure that DBEs, as defined in part 26, have an equal opportunity to receive and participate in USDOT assisted contracts.
Asheville Transit Center
49 Coxe Avenue, Asheville NC 28801
M - F 6:30 a.m. - 10 p.m., Sat 8 a.m. - 10 p.m.
(828) 253 5691 / E-mail: firstname.lastname@example.org